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Before You Reach Out
The questions that come up in nearly every first call.
Most engagements kick off within one to two weeks of signing — hosting and incident-response retainers can start within days. Larger cloud migrations are scoped first so we don't surprise you mid-project.
Both. We have engagement tiers that scale from a single founder needing secure hosting up to multi-region enterprise platforms. Pricing scales with scope, not with how big your logo is.
It means a real, named engineer with context on your system answers P1 incidents — not a generic ticket queue that re-explains your stack to a different person every time.
Yes — this is most of what our Cloud Architecture practice does. We run migrations in parallel with your existing setup and cut over only once everything's verified, usually with zero customer-facing downtime.
Either a fixed monthly retainer scoped to your infrastructure size, or project-based pricing for one-off migrations and builds. You'll always see the number before you see the invoice — no usage-based surprises.
Standard practice for every engagement. We'll typically share our own templates on the first call so legal review can start immediately.